FAQs

  1. How do I make a reservation?
  2. Are reservations necessary?
  3. How do I make a payment?
  4. How long is the rental period?
  5. Is delivery and set up included?
  6. Can I pick up and set up the equipment myself?
  7. What kind of outlet/power is needed?
  8. What surfaces can the equipment be set up on?
  9. How much room do I need to setup?
  10. What happens if it rains?
  11. What is your cancellation policy?
  12. What kind of supervision is necessary?
  13. Are inflatables / equipment safe?
  14. Is NJ Bounce House Rentals Insured?

How do I make a reservation?

It’s easy – you can order online and reserve your rental right away!

If you're looking for a custom package, feel free to email us or give us a call 973.317.8330. All of our details can be found on our contact page.Our friendly staff will be happy to learn more about your event and determine what is most appropriate to make your party a success!
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Are reservations necessary?

Yes, and make your reservations early!

Our peak season is from April through October, so we recommend that you reserve several weeks ahead for a bounce house, or as much as three months in advance if you are planning a large event like a school or church carnival. The earlier you book, the greater your selection. However, we are happy to help with last-minute plans.
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How do I pay for my reservation?

You can make your initial deposit online and pay your balance by credit card or cash at time of delivery.
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How long is the rental period?

NJ Bounce House Rentals typical order is a "full day rental"

We deliver between 7:00 am to 12:00 pm. We will call you a day in advance to give you the time of delivery (within a 1 hour window).

We do not rent by the hour.

Pick-up times are between 7:00 pm and 11:00 pm.

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Is delivery and set-up included?

Delivery and set-up fees are calculated based on distance. We provide upfront pricing - delivery & setup costs will be displayed once you enter your address details.

  • The first 0 to 10 miles are 2.50 per mile
  • The next 10 to 20 miles are 3.00 per mile

We deliver and install all of our equipment and come back to take it down the same day. NJ Bounce House Rentals takes the stress out of party planning. We show up on time with equipment that is clean, safe, and ready to go!

Set-up usually takes 30-45 minutes and includes a full review of all the safety rules and regulations for the equipment you've chosen.
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Can I pick up and set up the equipment myself?

Trained staff professionally setup and install your equipment to ensure the safety of your event. NJ Bounce House Rentals does not allow anyone to pick up, set up, or move the equipment on their own.
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What kind of outlet/power is needed?

A 110v outlet on a dedicated 20 AMP circuit is typically needed to operate most inflatables. This is a standard plug in most homes and businesses.

Please discuss power requirements prior to your day’s event if you plan on setting up multiple inflatables or have to setup a unit more than 60 feet from an outlet.

NJ Bounce House Rentals will provide the necessary extension cord in order to reach your power source. However, we do not set up more than 100 feet from the power source to prevent voltage drops over long distances.
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What surfaces can the equipment be setup on?

Inflatables can be placed on a variety of surfaces (both indoors and outdoors), including:

  • grass
  • mulch
  • concrete
  • pavement
  • hardwood
  • low carpeting

We will confirm what surface you have available for your event prior to delivery so that we can bring the necessary equipment to safely install and secure the inflatable.
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How much space is needed for setup?

Each inflatable requires a different amount of space for setup.

Click on the "Details" tab for each inflatable to confirm the size of the unit. Add 10′ to the width and 10′ to the length of any inflatable to determine if it will fit your space. You will also need to confirm that you have adequate vertical clearance for the unit you are renting, so ceiling height or obstruction from low tree branches needs to be taken into consideration.

We are happy to discuss space requirements when you make a reservation.
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What happens if it rains?

Sometimes the weather just doesn't cooperate, but with our "Worry-free Inclement Weather Cancellation" policy, you can cancel up to 3:00 pm the day before your event. There are ZERO fees for cancellations due to inclement weather* as long as you notify us by 3:00 pm the day before your event.

Full payment will be required if cancellation is not made by 3:00 pm the day before your event.

The local forecast during summers in New Jersey more often than not predicts a slight chance of isolated showers or thunderstorms. Please consult the hourly forecast on www.weatherbug.com when determining if you may have to cancel due to inclement weather. The hourly forecast provides a better prediction if rain will affect your event.

* Inclement Weather Conditions are described as:
– A 50% or higher chance of rain during the hours of your event/party.
– The predicted chance of rain must be 36 hours in advance of your event/party. Forecasts greater than 3 days before your event/party can be unreliable and subject to change.
– NJ Bounce House Rentals uses weatherbug.com to verify any inclement weather cancellation requests.

If you decide to take the inflatable and it starts to rain during your event, you must shut off power to the blower unit until the rain stops.

INFLATABLES CANNOT BE OPERATED IN WINDY CONDITIONS ABOVE 15 MPH OR IN THE RAIN.

Our inflatable equipment can withstand a passing summer shower. so rain water will not cause damage to the inflatable. The safety of your guests is our top priority, so it's best that you use a dry towel to wipe the rain off of the inflatable prior to resuming play!
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What is your cancellation policy?

Non-weather related cancellations will result in a charge equal to 50% of the original invoice amount.

Changing your event's date for reasons other than an approved weather related cancellation will result in a charge equal to 50% of the original invoice amount.

Weather-related cancellations must be made the day before your event by 3pm, otherwise payment is due in full.
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What kind of supervision is necessary?

Adult supervision is required at all times during use of our inflatables. Each one of our inflatables requires at least one adult supervisor at all times. Larger units like slides and obstacle courses require at least two adult supervisors.

Adult supervision reduces the risk of accidents. Supervisors monitor the number of children, ensure that children are playing responsibly, and verify that the inflatable remains securely anchored to the ground.

Safety briefings are given before all events, and we require a signature from the customer stating that they understand all of the requirements for operating the inflatable safely.

NJ Bounce House Rentals can also provide professionally trained attendants for an additional fee. The safety of your guests and your event are our number one priority.
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Is the equipment safe?

We clean and sanitize our inflatables after each event. We only rent inflatable attractions that have been certified by the State of NJ Carnival and Amusement Ride Safety program, and our professional staff is trained on how to securely install and demonstrate how to use the inflatable you've chosen.
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Is NJ Bounce House Rentals insured?

Yes! Inflatable operations have very specific insurance requirements outlined by the State of New Jersey. Our policy is reviewed by the New Jersey Bureau of Code Services to ensure the appropriate level of coverage is in place.

All reputable companies carry insurance and will not hesitate to share their insurance certificate / proof of coverage.
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